PRIVACY POLICY

Privacy Policy & Terms of Use

Committed to protecting your privacy rights.

At The Gender Center Bangkok, we are committed to safeguarding your privacy and providing a safe, affirming, and respectful experience—both in person and online. This Privacy Policy outlines how we collect, use, and protect your personal information, and under what circumstances it may be shared. By using our website or services, you acknowledge and agree to the terms set forth in this policy.

Information We Collect

To ensure high-quality care and support, The Gender Center Bangkok may collect personal and health-related information that is voluntarily provided through consultation forms, service inquiries, or other communications. This may include, but is not limited to:

Full name and contact information (email, phone, WhatsApp)
Medical history and documentation
Gender identity and pronouns
Service preferences and goals
Emergency contact information

This information is used solely for the purpose of providing personalized, affirming care and coordinating services relevant to your health journey.

Use and Sharing of Information

Your personal data is handled with the utmost respect and confidentiality. The Gender Center Bangkok does not sell, trade, or share your personal information with unauthorized third parties. Information may only be shared with trusted medical professionals, therapists, or healthcare partners involved in your care with your consent.

We may disclose information when legally required, such as to comply with a subpoena, court order, or other legal obligation, or when necessary to protect the rights, safety, or property of The Gender Center Bangkok, our clients, or the public.

IP Addresses and Usage Data

Like most websites, our site automatically collects certain anonymous data, such as:

IP address
Browser type and version
Access times and pages visited
Referring websites

This information helps us analyze website usage trends and improve user experience. It cannot be used to personally identify visitors without further assistance from their service provider.

Cookies

The Gender Center Bangkok’s website uses cookies to enhance your online experience. Cookies allow us to tailor content to your preferences and gather non-personal usage statistics.

You may disable cookies via your browser settings; however, doing so may limit certain features or functionality of the site.

Protection of Personal Information

We employ industry-standard encryption and data protection measures to secure your personal information. While we strive to maintain the highest levels of security, please be aware that no method of internet transmission or digital storage is 100% secure.

Your use of the website acknowledges that any transmission of information is done at your own risk, and The Gender Center Bangkok cannot be held liable for unauthorized access resulting from breaches beyond our control.

Consent and Your Rights

By submitting your personal information through this website, you consent to its use in accordance with this Privacy Policy. You may request to access, correct, or delete your information by contacting us at info@thegendercenterbangkok.com.

If at any time you wish to stop receiving communications from us, you may opt out by clicking “unsubscribe” in our emails or by contacting us directly.

Third-Party Links

This site may contain links to other websites or resources. The Gender Center Bangkok is not responsible for the content or privacy practices of external sites and encourages users to read the policies of those websites independently.

Services for Individuals Under 18

Our services are primarily intended for adults. We do not knowingly collect personal data from individuals under the age of 18 without verified parental or guardian consent. If such information is discovered, we will promptly delete it.

Changes to This Policy

The Gender Center Bangkok reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with an amended effective date. Continued use of our site or services signifies your acceptance of any changes.

Contact Us

If you have any questions, concerns, or requests related to this policy, please reach out to us at: info@gendercenterbangkok.com.